Skip to main content

Required Words

As already mentioned here, these word(s) act as a guide for the bot to identify a rule.

But they can also be used to do some advance stuff, like using variables.

Variables​

Any required word which is enclosed in curly braces acts as a variable. These variables can be used in dynamic responses to generated a personalized response.

Showcasing Variables in required words

A single variable contain its own name along with a prompt.

Variable Prompt​

A variable prompt will be a question asked to user if your bot is unable to get value of the variable.

Optional Chaining​

A single required word can have multiple words chained which acts as a logical or operation, which means that word seperated by | can activate a rule if either one of them is present in the query. In simple terms they act as either or, which means that if we have given a required word hi|hello then it will be read as either hi or hello can be there in the query.

Showcasing Optional Chaining in required words

Chaining with nothing​

Now this might not make any sense but you can also chain with nothing. A required word like hi| will be read as either hi or nothing can be there in the query.